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Global Paralegal Program

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Course Overview

The Global Paralegal Program prepares aspiring paralegals to provide high-level legal support to attorneys and law firms handling a wide range of legal matters. Students will develop practical skills in legal research, drafting legal documents, case management, document review, e-filing procedures, client communication, litigation support, and legal technology.

Course Outline

MODULE 1: Introduction to the Global Paralegal Profession

Objective:

Understand the role, responsibilities, and opportunities of a modern Paralegal in the global legal workforce.

Topics:

• Introduction to Paralegal Course
• Who is a Paralegal?
• Difference Between Paralegal and Legal Assistant
• Roles and Responsibilities of a Global Paralegal
• Traits and Mindset of High-Performing Paralegals
• Working with Lawyers, Attorneys, Law Firms, and Corporate Legal Teams
• Global Legal Work Ethics and Professional Standards
• Career Opportunities for Global Paralegals

Objective:

Develop effective verbal and written communication skills required in legal and professional environments.

Topics:

• Proper Telephone Etiquette
• Professional Voice and Tone
• Greeting and Screening Calls
• Handling Client Inquiries and Message Taking
• Managing Difficult Conversations Professionally
• Cross-Cultural Communication Skills
• Communication Confidentiality & Professional Boundaries
• Live Roleplays and Scenario Exercises

Objective:

Learn professional legal correspondence and email organization techniques.

Topics:

• Proper Email Composition
• Legal Email Writing Fundamentals
• Business Email Formatting and Structure
• Professional Tone and Language
• Writing Follow-Ups, Confirmations & Meeting Requests
• Drafting Client and Attorney Communications
• Legal Correspondence and Documentation
• Email Management Systems
• Inbox Organization Techniques
• Email Labels, Filters, Folders & Automation
• Prioritizing and Responding to Emails Efficiently
• Email Composition Exercises

Objective:

Master legal scheduling, court deadline coordination, and productivity management.

Topics:

• Calendar Management Fundamentals
• Managing Attorney Calendars
• Appointment Scheduling & Coordination
• Court Hearing and Consultation Scheduling
• Time Zone Management for Global Clients
• Conflict Resolution in Scheduling
• Meeting Preparation & Coordination
• Deadline and Statute Tracking
• Time Blocking and Productivity Strategies
• Managing Multiple Calendars
• Live Roleplays and Scenario Exercises
• Calendar Management Exercises

Objective:

Learn how to efficiently coordinate attorney travel arrangements and legal meetings.

Topics:

• Booking Travels for Attorneys and Legal Teams
• Domestic and International Travel Arrangements
• Flight, Hotel, and Ground Transportation Booking
• Creating Travel Itineraries
• Travel Budgeting and Expense Tracking
• Legal Meeting & Conference Coordination
• Court Appearance Logistics
• Scenario Exercises

Objective:

Build confidence in handling challenging legal client and workplace situations professionally.

Topics:

• Client Service Excellence
• How to Handle Difficult Clients
• Managing Attorney Expectations
• Problem-Solving and Conflict Resolution
• Emotional Intelligence in Client Relations
• De-escalation Techniques
• Professionalism Under Pressure
• Complaint Handling & Solution-Based Communication
• Confidential Client Communication
• Live Roleplays and Scenario Exercises

Objective:

Learn core legal administrative and operational support functions within legal environments.

Topics:

• Legal Administrative Procedures and Systems
• Legal Document Management & Organization
• Data Entry and Record Keeping
• Case File Organization
• Meeting Minutes and Legal Note Taking
• Preparing Reports and Legal Presentations
• SOPs (Standard Operating Procedures) for Legal Offices
• Filing Systems and Digital Documentation
• Legal Workflow Management
• Client Intake Procedures
• Legal Billing and Time Tracking Basics

Objective:

Gain practical skills using modern legal tools and technology used by global legal professionals.

Topics:

• Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)
• Microsoft Office Suite
• Zoom, Microsoft Teams & Communication Platforms
• Legal Technology and Case Management Software
• CLIO Fundamentals
• CRM Basics for Law Firms
• AI Tools for Paralegals
• File Sharing & Cloud Collaboration
• Digital Organization Systems
• PDF Editing and Legal Document Formatting
• E-Signature Platforms and Legal Technology Tools

Objective:

Understand the importance of discretion, confidentiality, and ethical conduct in legal environments.

Topics:

• Attorney-Client Confidentiality
• Confidentiality and Data Privacy
• Professional Ethics in Legal Support
• Handling Sensitive Legal Information
• Workplace Integrity and Accountability
• Legal-Level Professionalism
• Confidential Documents Management
• Cybersecurity Awareness for Remote Legal Professionals
• Avoiding Unauthorized Practice of Law

Objective:

Prepare learners for remote global employment opportunities within law firms and legal organizations.

Topics:

• Remote Work Best Practices
• Professional Online Presence
• Virtual Meeting Etiquette
• Home Office Setup
• Cross-Cultural Workplace Awareness
• Working with International Law Firms
• Managing Global Legal Workflows
• Time Management for Remote Legal Professionals
• Resume and LinkedIn Optimization for Paralegals
• Interview Preparation for Legal Support Roles
• Building a Global Legal Career Path

Objective:

Develop practical skills in preparing, reviewing, organizing, and managing legal documentation.

Topics:

• Preparing and Formatting Legal Documents
• Contracts, Agreements, Affidavits, and Legal Forms
• Legal Document Review and Proofreading
• Legal Formatting Standards
• Legal Correspondence Drafting
• Organizing Legal Case Files
• Managing Supporting Legal Documentation
• Version Control and Document Revisions
• Document Confidentiality and Accuracy Standards
• Drafting Exercises and Legal Documentation Simulations

Objective:

Develop foundational legal research skills and practical knowledge of legal filing systems and legal technology platforms.

Topics:

• Electronic Filing (E-Filing) Fundamentals
• Court Filing Procedures and Compliance
• Case Management and Legal Documentation Systems
• Legal Research Fundamentals
• Using Legal Research Tools and Online Databases
• Organizing Legal Research Findings
• Introduction to Statutes and Case Law Research
• Legal Billing and Time Tracking Basics
• Legal Technology and Case Management Software
• CLIO Case Management Fundamentals
• Managing Legal Calendars and Court Deadlines
• Secure File Management and Cloud Collaboration
• Practical Legal Research Exercises
• Mock Law Firm Workflow Simulations

Objective:

Apply all learned skills in a simulated global legal work environment.

Activities:

• Mock Client Intake Sessions
• Legal Email and Communication Simulations
• Legal Calendar and Deadline Management Exercises
• Case File Organization Activities
• Attorney Support Simulations
• Legal Administrative Workflow Exercises
• Legal Office Scenario Roleplays
• Virtual Law Office Simulations
• Final Skills Assessment

Expected Learning Outcomes

By the end of the Global Paralegal Training Program, students will be able to:

 

• Support lawyers, attorneys, and legal teams professionally
• Draft and organize legal documents accurately and efficiently
• Conduct basic legal research using legal databases and online tools
• Manage legal communications and legal administrative workflows effectively
• Handle confidential legal information responsibly
• Organize legal calendars, deadlines, and case files professionally
• Use legal technology and case management software confidently
• Demonstrate professionalism and integrity in global legal environments
• Prepare for apprenticeship and employment opportunities with international law firms and legal organizations

Global Paralegal Program

₱7,500 / One year access

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